VENUE AND SPACE REQUIREMENTS

  • The recommended space is at least an 10X10 flat space.

  • We sure do and a copy of our COI can be provided, if needed.

  • It takes our trained attendants at least two hours to set up. The photo booth will remain idle until the event start time. It takes approximately 1 hour to break down photo booth equipment.

  • Photo booth equipment should be protected by a tent or covering. The tent or covering should be at least 10 feet tall. The weather forecast should be 0% precipitation.

  • PhotoBuzz Photo Booths need to be plugged into 110-120V, 3-prong electrical outlet to operate. Additionally, photo booth equipment should be within 10 feet of an electrical outlet.

    If PhotoBuzz must provide its own electricity, a notice period of 30-days is required. Please note that an additional fee will be applied.

BOOKING WITH PHOTOBUZZ

  • PhotoBuzz suggests 3 hours of Photo Booth operation up to 100 guests and 4 hours up to 200 guests. All Photo Booth rentals have a minimum requirement of two (2) hours.

  • We kindly request a signed contract along with a 30% deposit.

  • Subject to availability. Please note than an additional fee will be applied.

  • This is contingent upon the attendant(s) discretion and availability. Please note an additional fee will be applied.

  • PhotoBuzz will travel 60 miles from Richmond, Virginia at no additional cost. A travel fee will be calculated for distances exceeding 60 miles

PHOTOBUZZ ATTENDANTS & CUSTOMER SUPPORT

  • Yes, there will be at least one or two attendants on-site. This is based on the volume of the event and the photo booth equipment reserved.

  • Technical issues will be handled by one of our trained photo booth attendants. We will work diligently to attempt to resolve all technical issues.

  • Attendants will be dressed professionally at all events. During casual events, attendants will be dressed in black attire and may don appropriate branded apparel.

  • PhotoBuzz thanks you for choosing us! It is at your discretion to tip our attendants for outstanding customer service. Tips can be in the form of cash, CashApp, or Zelle.

  • Printing photos typically takes around 20 seconds, depending on the strength of the WIFI connection.

  • Please bare are with us, it takes less than 15 minutes to change the print paper and ink. Picture taking will temporarily pause to allow the printer to catch up.

PAYMENT & CANCELATION POLICIES

  • A non-refundable deposit of 30% is mandatory upon booking. The subsequent 40% payment is payable within 30 days from the deposit receipt. Final payment must be settled at least 30 days prior to the event date..

  • We welcome payment via cash, major credit cards, ACH, and Venmo.

  • PhotoBuzz is a professional photo booth company and after booking we begin working on your event.

    If the client cancels the event, they should immediately notify PhotoBuzz in writing (email suffices). If this happens, deposits are non-refundable and both parties will agree to terminate the agreement.

    If a client decides to cancel the contract after submitting the mandatory 30% non-refundable deposit but does so 30 days before the event date, any payments received during this period might qualify for a refund and both parties will agree to terminate the agreement.

    If the cancellation occurs within 30 days of the event date, the deposit/retainer fees/event payments collected thus far will not be refunded, and both parties will agree to terminate the agreement.

  • If the client needs to reschedule, PhotoBuzz will attempt to reschedule with the client. This is based on availability and prices are subject to change based on new event requests.

    If, despite efforts, no agreeable date is found or if the client's preferred date is more than twelve months after the original date, it will be treated as a cancellation.